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Privacy & Policy

Last updated: 01.08.2025

Group Memories is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or platform.

Who We Are?

Group Memories is a UK-based digital platform that helps groups such as tour organisers, schools, and universities capture, share, and preserve memories from group experiences. For any queries about your personal data, you can contact us at: Email: info@groupmemories.co.uk

What Information We Collect

We may collect the following types of information:
Account Information.
  • Your name, email address, and password when you sign up
  • Role or organisation type (e.g. teacher, tour operator)
Content Shared in Groups
  • Photos, comments, and videos uploaded by group members
  • Group names, descriptions, and member lists
Technical Data
  • IP address, browser type, device type, and usage logs
  • Cookies (see Cookie section below)

How We Use Your Information

We use your information to:
  • Provide access to and maintain your group
  • Allow sharing of content between approved members
  • Create highlight videos based on shared content
  • Communicate with you about your group or support requests
  • Improve and optimise the website experience

We will never sell your data to third parties.

Legal Basis for Processing

We only collect and process your data where we have a lawful basis to do so, including:

  • Your consent
  • Fulfilment of a service you have requested
  • Compliance with legal obligations

Data Sharing

We do not share your personal data with third parties except:

  • With your explicit consent
  • Where required by law or court order
  • With trusted service providers who help us deliver the service and are contractually bound to protect your data

How We Protect Your Data

We use modern encryption, secure servers, and strict access controls to protect your information. Access to your group and content is limited to approved users only. Organisers have control over who can join and what is visible.

Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability

To exercise any of these rights, contact us at info@groupmemories.co.uk

Data Retention

We retain your personal data for as long as necessary to provide our services or comply with legal obligations. You may request that your group or content be deleted at any time.

Cookies

We use cookies to improve website performance and remember user preferences. You can disable cookies in your browser settings, but this may affect how the site functions.

Children’s Privacy

Group Memories is used in school and youth environments under the supervision of organisers. We do not knowingly collect personal data directly from children without appropriate adult oversight.

Changes to This Policy

We may update this Privacy Policy occasionally. Any significant changes will be communicated through the website or by email.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Email info@groupmemories.co.uk

Registered Address: 124 City Road, London, EC1V 2NX